Poll
Overall how did you feel about the service you received today?
1 - Very dissatisfied 0% [ 0 ]
2 20% [ 1 ]
3 20% [ 1 ]
4 20% [ 1 ]
5 - Very satisfied 40% [ 2 ]
Total Votes: 5
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Tell us what you think of the Forum

12/06/2018 12:53:43
We’re constantly looking at ways to improve and we need your help.

Feedback from customers like you is invaluable - can you help us to improve by answering the question above, and explaining the reason for your score in the reply box below.

Thank you!

This message was edited 8 times. Last update was at 12/06/2019 08:33:49

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Poll - Please supply your feedback

26/09/2018 08:51:01
Only two votes in three months? Does that mean no one is really interested in this Forum?
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Re:Poll - Please supply your feedback

26/09/2018 08:56:36
Hi,

Thanks for taking the time to post your feedback.

We run polls to try to interact with our forum users so that we can make improvements to our services.

If you have any suggestions for improvements we can make please let us know. All suggestions gratefully received.
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Re:Poll - Please supply your feedback

02/10/2018 16:40:39
Where are the answers?
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Poll - Please supply your feedback

08/10/2018 08:19:54
I think its a brilliant idea, but it'll take a while to catch on....
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Re:Poll - Please supply your feedback

08/10/2018 08:41:22
Hi Sean,

Thanks for the feedback.
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Re:Poll - Please supply your feedback

09/10/2018 12:57:48
I think this is an excellent idea.
I shall certainly be visiting the Forum for any queries I have in future and will also mention this facility to others who would likely benefit from it.
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Re:Poll - Please supply your feedback

09/10/2018 13:03:39
Hi,

Thank you for the positive feedback and please do spread the word.
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New - Tell us what you think of the Forum

13/11/2018 09:54:47
Please supply your feedback on our new poll.
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New - Tell us what you think of the Forum

13/11/2018 11:39:01
1. You should have been able to answer the query I just answered. It wasn't difficult.

Sometimes you answer a query that cannot be understood in the first place.
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New - Tell us what you think of the Forum

13/11/2018 11:46:35
Hi, thanks for your feedback and for your answer to the query you mentioned. We have reviewed the specific query you are referring to, and whilst we do try to offer generic advice where we can, sometimes where a customer mentions particular personal circumstances it may be best for them to contact the Helpline. We have expanded our original answer to give more generic advice in this instance. Thanks again for your contribution.
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New - Tell us what you think of the Forum

15/11/2018 09:05:31
Came across this by mistake. It's a great idea for simple questions and answers ...beats waiting on the phone to HMRC then getting someone who can't answer your question or says "that's a different department, you need to ring this number" you try that number and get the say ...its not us its someone else....etc,
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New - Tell us what you think of the Forum

28/01/2019 08:56:20
Hi the forum is good, however I find it difficult if I have asked a question and I leave it a few days, and i cant find where to go to find my question and whether its been answered. That’s my only difficulty. I have to try and remember what i entitled my question to be. Surely there is an easier way?
Thanks.
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Re:New - Tell us what you think of the Forum

28/01/2019 09:03:55
Hi,

If you look under your username on the left side of the message/question you have posted you will see a link called view profile. If you select this you will be taken to another screen where you can view all the messages you have posted and topics you have created.

This only works if you have posted when logged in to the forum, not if the messages have been posted as anonymous.

I hope this helps.
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New - Tell us what you think of the Forum

29/01/2019 11:29:45
Thanks for the question above and the response. I had the same struggle. Also I never receive emails telling me there has been a response. Shouldn't I?

Otherwise love the service though sometimes I need more than link guys are great. Maybe some of the repeating questions can feed into improving the guidance online on the self assessment online form..

Thanks again - invaluable resource

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