HMRC is redesigning the HMRC Online Customer Forum.
We want to understand what our customers want from the Forum, what features and aspects of the Forum that you like and how it could be improved.
We are looking for volunteers to spend some time speaking with our research team. Any participation is voluntary and you can withdraw at any time.
This will involve an interview that should last between 45 minutes to an hour. This can be completed via phone call, Skype, or face to face at a time convenient to you. We will record the interviews but they will be anonymised and all the information is confidential.
If you would like to take part, please let us know by completing the survey at this link
If you have any questions about the research study, please contact Jack Mitchell at email@example.com.
We look forward to hearing from you and hopefully, gaining your insights and perspective.
The HMRC Online Customer Forum Admin Team
This message was edited 3 times. Last update was at 30/05/2019 09:34:04