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Agent Service account - ask a client to authorise you

15/05/2019 15:12:40
Can you clarify that if we authorise a client through our Agent Service Account for MTD they then cannot use their own government gateway login to file VAT returns and that we have to either deactivate the authorisation or submit the VAT return for them?
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Re:Agent Service account - ask a client to authorise you

16/05/2019 13:33:57
Hi,

If the agent has signed the client up for MTD then the client will need to make sure they have the enrolment needed in their own Business tax Account (BTA).

The client should login to www.gov.uk using their User ID and password and check if they have MTD services. Some have found when they login it states “Your agent has signed you up to Making Tax Digital” Under this there should be an option stating “Add Making Tax Digital for VAT to my account “.

If this does not appear in the clients account then they should contact the VAT Online helpdesk using the details here:

VAT: general enquiries

They would then need to look at the software you are both using for MTD and check with them how to proceed.

From your post it would appear that you are a tax agent and future posts may be more appropriate to the HMRC Agent Forum.

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